Q. Will an automatic sprinkler system use more water than you are currently using?

A. No. -- In fact, an automatic sprinkler system may actually save you water. A well designed, efficient irrigation system applies exactly the amount of water needed by your landscape. You will never again have to worry about wasting water if you forget to turn off the hose.

Diamond Head Sprinklers Inc is happy to introduce our new Communications and Business Development Manager, Crissy Hesch! We are thrilled that Crissy has joined our growing team and look forward to having her with our company for many years!

Following a lengthy selection process, Diamond Head Sprinklers Inc. is pleased to announce a multi-year contract award by the City of Vaughan to provide irrigation maintenance services and central control administration and monitoring for 41 town sports fields.

The City of Vaughan Commissioner of Community Services in consultation with the Director of Purchasing Services, Director of Budgeting & Financial Planning and the Director of Parks & Forestry Operations recommended that Diamond Head Sprinklers Inc. be retained to provide irrigation maintenance services and central control administration for parks for (3) three years with (2) two optional (1) one year terms.

The Request for Proposal was publicly advertised on OPBA, Bidingo and on the City of Vaughan Web Page. The RFP closed at 3:00 p.m. on September 5, 2012. After the initial review by the Purchasing Services Department, (1) one bid was deemed noncompliant. The four (4) compliant RFP documents were evaluated by a committee composed of City of Vaughan staff. Submissions were evaluated using the following criteria:

1. Qualification and Experience  40 
2. Proposal Submission  20
3. Project Management  20
4. Fee Structure   20

Total Points:  100

Diamond Head Sprinklers Inc. scored the highest points during the evaluation of proposals and was considered best to perform the work by the evaluation committee. 

The scope of this contract covers a range of field services including; system start-up and winterizations, yearly backflow testing and certification, controller and weather station maintenance, sprinkler maintenance, monthly site visits to audit on site conditions, report on operational efficiencies of all systems and administer and operate the central control system.

“We feel very privileged to have been awarded such a prestigious contract,” said Kent Fay, President of Diamond Head Sprinklers Inc. “This contract is very important to our team, and we aim to ensure that the City of Vaughan receive quality managed service unmatched by any previous suppliers”.

Diamond Head Sprinklers Inc. certainly looks forward to working closely with the City of Vaughan in the coming years to both maintain and improve their current irrigation systems, and continue with our shared mandate to deliver high quality services with unmatched service excellence.

On February 14, 2013, we placed all of our 2013 Service Contracts in the mail.  Please let us know if you have not received your contract yet!  Please have a look at the contact information we show as being on file and be sure to keep us updated with any recent changes.  If you have any questions regarding the three options we have provided in your service renewal, or would like to have Diamond Head customize your package further, feel free to contact the office for support.  We look forward to being your service provider of choice for another season!

The purpose of Diamond Head Sprinklers Service Contract is to offer our clients the advantage of having us automatically perform contracted services. This frees our clients from having to remember to call us for any prepaid visits they have selected. Our Service Contract also offers the advantage of reduced service rates, priority scheduling and value added promotions throughout the year. Below you will find answers to some important questions regarding how our Contract is structured.

WHY SHOULD I PREPAY?
When you choose to prepay before March 15th, you save money, ensure timely service and are automatically entered in our draw to win two great prizes. YOU ALSO ENSURE THAT VISITS ARE AUTOMATICALLY CREATED FOR YOU IN OUR SCHEDULING SOFTWARE and you will not be missed in the busy seasons. A 5% savings is applied to all service visits indicated by you in the Service Contract. You not only save the 5% but ‘lock-in’ your additional service visit charges at $40 and your additional labour rate at $20 per 15 minute period. When you choose to prepay after March 15th but before April 15th, you ‘lock-in’ your additional service visit charges at $40 and your additional labour rate $20 per 15 minute period, but do not receive the 5% discount.

WHAT DATES SHOULD I KEEP IN MIND?
By prepaying before March 15th this season, you will save 5%, receive discounted labour rates and be automatically entered in our SUPER EARLY BIRD DRAW for a chance to win an LCD HDTV. If you prepay after March 15th but before April 15th you receive discounted labour rates and are automatically entered in our EARLY BIRD DRAW for a chance to win an Apple iPAD.

WHAT HAPPENS IF I EXCEED THE TIME ALLOTMENT THAT I CHOSEN TO PREPAY FOR?
When the actual service call exceeds the time limit of your prepaid duration, you will be required to pay our labour rate of $20 per 15 minute interval, for time over and above your prepaid time.

WHAT HAPPENS IF I EXCEED MY TOTAL NUMBER OF VISITS?
If you require additional visits, you will have comfort knowing that you will receive the discounted service call charge of $40 in addition to our labour rate for one technician at $20 per 15 minute interval. The rate for a second technician on site will be charged at $10 per 15 minute interval. The minimum billable service call charge would be 30 minutes or $80 for one technician and $100 for two technicians.

In addition to Dan, we've added a number of new pages and details to show you the variety of products and services that we continue to offer. We sure hope you like it, we do and Dan does too!

So what are you waiting for? Start surfing now!

If you have any questions or can't find something specific, send us an email at info@diamondheadinc.com.

If you currently only receive a Fall Shut Down visit, our technicians never get a chance to review your site in the Spring and make any suggestions, improvements or much needed repairs to its operating efficiency. If you currently receive both a Spring Start Up and a Fall Shut Down visit, this mid season visit allows us to modify controller / timer settings and ensure accurate adjustment of nozzles and spray patterns. All of our technicians findings are detailed in your invoice should you decide to proceed with any repair or suggested improvement in the future.

Over watering, leaks and overspray from sprinkler heads have an obvious cost to water being wasted. Other expenses could include lawn restoration due to disease, soil erosion, plant replacement, mold and water damage in basements or outdoor structures.

Under watering has a cost as well. It can be caused by more than just controller / timer settings. Common issues are sprinkler heads that have stopped rotating, plant growth impeding spray patterns and pool / patio furniture locations. 

Preventative maintenance can go a long way in maintaining an irrigation system. Many system owners don’t realize the importance of a regular maintenance schedule. We often receive service call requests when unpleasant brown patches appear on the lawn, plant material shows signs of stress or a leak / broken equipment begins causing water damage. Just like your car or any other mechanical device, your irrigation system requires periodic maintenance to prolong the life and increase the integrity of your valued landscape.

You probably have invested a fair amount time and money on your landscape throughout the years. In addition, you also have an emotional connection and sense of satisfaction that comes from having a beautiful landscape.

Diamond Head Sprinklers helps you achieve that beautiful look by embracing a new way of thinking about fertilizing your landscape. No longer is it necessary to use common broadcast fertilizing techniques. You can now get better results for your landscape, while saving money and virtually eliminating negative environmental impacts. Fertigation (fertilizing using your irrigation system) is a process in which fertilizer is dissolved and distributed with water in your existing irrigation system, to gently feed the entire landscape during the growing period.

Our fertigation system carefully feeds the entire landscape with natural fertilizers caring for the soil and all plant life. The usual method of using synthetic fertilizer is like adding steroids to a plants system. This creates unhealthy shock and stress, facilitating harm to the plants infrastructure. Our fertigation system feeds with all natural bio-stimulants gently, with each watering cycle, giving the plant a healthier root system. This process makes the plant stronger and more drought-tolerant. Using our method, we re-introduce all natural micro-nutrients back into the soil, recreating the natural biology of the forest in your own yard. This way of micro-dosing virtually eliminates any fertilizer run-off so most of the fertilizer can be absorbed by the plant.

New landscapes mature more quickly, and established landscapes can resist attacks by harmful insects and weeds. With a Diamond Head Sprinklers installed fertigation system, your entire landscape receives consistent, no surge growth, resulting in a vibrant root system and a much healthier plant!

With the installation, implementation and proper management provided by Diamond Head Sprinklers, water usage can be reduced by up to 35-50% within one year, while making your landscape lusher than ever before. Fertilizer costs can be reduced by as much as 70-90% allowing the plant to absorb 100% of the fertilizer each time you water.

For more information on how fertigation can benefit your landscape, email us at info@diamondheadinc.com.

CALL US TODAY for a quote on landscape lighting, irrigation or any of our other services for your northern property.  In addition to servicing the existing systems, we also provide complete cottage plumbing winterizations, handyman services and scheduled check-up visits.  Look for our new Northern fleet of Ford Transit Vans on the highway or gravel road on your way to the cottage!

That's right!  Diamond Head Sprinklers Inc. has always valued your opinion and now we’ll pay your for it!  Look for our customer satisfaction survey online once you receive your invoice.  Follow the link provided on your invoice and receive a $10 credit to your account that can be applied to future visits.

We are using a service called surveymonkey.com to collect responses and evaluate our performance from first contact to final payment.  In order to maintain our claim of being the leading service provider in the province, we need to hear from our clients that we truly are or that we require improvements in certain areas.  Our promise to you is that Kent will personally review all feedback and make modifications where necessary.